VIP Manager UK

• Responsible for handling all the VIP players, creating events and meeting players face to face on game related occasions
• Build strong relationships and provide a superb end to end service tailored to our UK VIP players 
• Co-ordinate retention calling campaigns including planning, execution and evaluation
• Manage the customer base for new VIP potential
• Work closely with the Country Manager to acquire new VIP players
• Handle customers day-to-day queries and complaints, including out of office hours when needed
• Build knowledge of your customers, understand players behaviours, interests and dislikes 
• Plan and host events to entertain our players both locally and globally

Qualifications

• Excellence in the English language, if you're native that will be considered an advantage
• A keen interest in the iGaming sector, entertainment and the mobile revolution
• Excellent communication, organising and planning skills
• Strong relationship building skills and an ability to build trust 
• Social and outgoing
• Result driven, focused and quick to take initiative
• Structured, organised and able to prioritise

Additional Information

Besides a competitive salary we also offer a gym benefit, health insurance and modern and relaxed office environment. If you are not based in Malta we will also provide you with a relocation package. 

**Applications in English only please.