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Volkswagen Customer Support (German)

Job Description

The Company.

Are you willing to relocate to vibrant Athens and join a 30-year old continuously growing company with an international team speaking more than 30 different languages?
Do you want to participate in fun company events all year round, from bowling tournaments to festivals and parties?
Are you customer-oriented with good troubleshooting skills?
Then keep reading and apply!

The Job.

For Volkswagen, one of the largest automobiles companies in the world, you will:

– Provide professional customer service solutions over the phone, live chat and emails
– Answer and solve client and customer inquiries and issues
– Guarantee clients satisfaction and high level of quality 
– Ensure and participate in the success of the department

The Profile.

For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.

– You are a native German speaker with excellent English
– You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
– You are punctual and flexible

The Offer.

– A full-time job, 40 hours a week
– Schedule: availability to work on day-time rotating shifts from Monday to Sunday
– Salary: approx. 16.800 gross per year  + performance bonus
– A paid and recognized training 
– A complete relocation package which includes:
> The reimbursement of your 1st flight ticket to Athens
> Accommodation for 2 weeks
> Assistance in finding a flat + agency fee paid by the Company
> Flight ticket to your home and back after 6 months, then 12 months, etc
– Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
– Start date: ASAP

Ref: ATHV10

Location

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