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Warranty Advisor (German)

Job Description

++ Could you imagine living and working in Portugal? ++ Are you ready for a new challenge? ++

The Company

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client they are currently recruiting a German speaker for their office in Porto.

The Job

- Provide professional customer service solutions over the phone and emails
- Answer and solve client and customer inquiries and issues
- Guarantee clients satisfaction and high level of quality
- Ensure and participate in the success of the department

The Profile

- Excellent level of German + English language
- Motivated and positive mindset
- Efficiency and organization skills
- Team spirit
- Client and service oriented
- Willingness to stay in the country for medium term at least (no summer or short term project!)
- Punctuality, flexibility and adaptation skills
- Very good communication skills

The Offer

- Contract as from the first day of training (training is paid 100%)
- Full time job (40h/week), rotative shift Monday-Sunday (7 am - 11 pm)
- A stable job and opportunities to grow within the company
- A family style working environment, while benefiting from an international and multicultural company
- Opportunity to work for Top companies on the market
- 700€/month (x14 per year)
- 5.17€ meal voucher per work-day
- Up to 100€ / month Bonus
- Help in finding accommodation and reimbursement of flight tickets
- Accommodation support of 330€/month (for 3 months)
- Yearly retention bonus of 300€
- Private health insurance after 6 months of work
- Start date: 27th of November

Ref: PWA02


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