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Web Support Executive (Norwegian)

Job Description

Are you looking for a stable and long-term position? Could you imagine working in the lovely city of Sitges? Then this one is for you:

The Company

Our client is an international service provider based in the center of Sitges. Beside the calm and friendly working environment in the company, the city of Sitges combines the benefits of a holiday place while being located to a big cosmopolitan city. It is also easily reachable by train.

The Job

The ideal candidate has experience in launching a webpage or blogg and a feeling for explaining web hosting topics to customers. The main tasks include:

- Handling inbound calls from Norwegian customers
- Dealing with inquiries on the phone, email, social media and live chat
- Answering questions regarding technical problems and issues

The Profile

- Native Norwegian speaker with fluency in English
- Min. 1 year of experience in Customer Service
- Only people living already in Spain or planning to relocate short-term
- Experience with HTML, Wordpress, Joomla, PHP, SQL or .NET 
- Good troubleshoot skills
- Stress-resistant, excellent telephone manner and service oriented
- Good computer and social media skills
- Good communication and writing skills in both languages
- Experience in the web hosting industry is considered as a big plus

The Offer

- Working in an open office environment
- Calm and friendly working environment
- Intensive training will be provided
- Permanent contract after 12 months
- Salary: 18.000 Euro gross/year
- Interesting benefit program 
- Start date: 02/05/2016



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